Two Roads Inc. Policies

Policies, Ethics, Access
Two Roads, Inc. dba LindseyJones
LindseyJones University

ADA

LindseyJones offers instructional materials to the best of its ability to accommodate the American Disabilities Act in the following ways:

Seeing Impaired
Most of our material is covered in audio lecture format. In some cases, power point presentations may offer illustrations of which audio lecture cannot completely describe. Questions and explanations do not have audio/reading capabilities inherently built into the application but are written to be widely compatible with reading services offered by other applications and, in some cases, operating systems. There exists some reference material (minor reference cards and flash cards) that do not have audio companionship.

Materials also include physical reference material, most of which can be offered upon request and when in compliance with registration, a PDF version can be provided that may be used to by other third-party text readers. We do not offer automatic text readers with our material.

Hearing Impaired
Much of our material is in written format. While audio lectures accompany much of the written material, not every word a lecturer may say is in written format. For audio lectures, materials have been recorded at levels consistent with industry standards to accommodate higher volumes when required.

Mentally Impaired
Because of the diversity of mental impairment, LindseyJones cannot and does not accommodate all types and levels of mental and/or cognitive impairment. We do, however, structure access to our material to be unlimited use within the access period and extensions to that period may be granted upon request, in connection with learning disabilities and resonable accomodation.

Privacy Policy and Security

LindseyJones and LindseyJones University gathers incidental personal information to facilitate record keeping, account management, and account access security. Only a Minimal amount of Personally Identifiable Information (PII) is stored on our servers to facilitate proper service to the customer. Online information is stored securely, monitored daily for any potentional breaches and is protected with high levels of security for breach prevention. LindseyJones takes measures to avoid and monitor for data breachs because we care about your information's security.

LindseyJones respects the privacy of its users and does not sell nor distribute any user PII to other commercial entities for their use or consumption. LindseyJones does not store any card data or payment information. Stored data is kept locally on servers that are maintained under multiple levels of security including but not limited to the items listed below.

Online Security:

Firewall protections on all server served data
- All with secure passwords
24-hour monitoring of:
- Server filesystems and all contents within them
- Server programs being run and any new programs that have been run

Physical Security:

Key access required to local sites
24/7 Video monitoring of:
- Where servers are kept
- Where protected information may be stored

Material Intended Use

Two Roads, Inc. dba LindseyJones, and its owners and stake holders provide materials intended to help healthcare practitioners study for and perform on licensing and credentialing examinations and in no case intends to direct nor recommend patient care standards, techniques, procedures, or approaches. For such guidance, users should consult licensed professionals in the corresponding medical profession and employers. Users must acknowledge these terms and intentions prior to using our products.

Return Policy

LindseyJones does not allow product returns unless previously authorized by an appointed officer of the company. Access to and use of material on-line constitutes acceptance of this policy. In some mitigating circumstances, a company officer may permit return. Such circumstances, for example, may include but are not limited to death of the purchaser, duplicate order, natural disaster, pandemics interfearance, terminal illness. Issues not typically associated with permission to return products include but are not limited to, lack of financial security, lack of use, regret of purchase, claim of dissatisfaction, and others. Should a return be allowed, the purchaser may only return the products if the security seal has not been broken on physical materials and/or on-line materials has not be accessed or used. Returns may have a clearly designated return murchasandise authorization number marked on returned packages and materials. Further, returns are subject to a 15% restocking fee and all pre-paid shipping as well as return shipping is the responsibility of the purchaser and will not be refunded.

False claims of fraud

Purchasers who claim fraud with their credit card issuing bank will be investigated for fraudulenet practice by private investigation and inspection of use of on-line materials among other observations. If legitimate fraud is suspected, we encourage purchasers to contact their credit card issuing company or bank to make the claim. If the purchaser is found to be the source of the fraud, LindseyJones will prosecute the purchase to the fullest extent of the law, regardless of cost. Theft of products by willful and deceitful claim of fraud by LindseyJones is not tolerated by the company. Additionally, such false claims may inhibit future ability of purchasers to use or to access LindseyJones material, even under future legitimate purchases.

Ethical Committment

LindseyJones is committed to ethical compliance to the Governing Testing Authority. As such, all content provided in the Certified Respiratory Therapy (CRT) and Registered Respiratory Therapy (RRT) Exam Review HomeStudy Course and RRT Review Seminars works in compliance with the Governing Testing Authority. LindseyJones does not seek information that would in any way undermine the power and authority of Governing Testing Authority. Any reference contained in associated published materials that suggests the probability of information appearing on an actual examination is just that - a probability based upon content area outlines as published to the public by the National Board of Respiratory Care (NBRC). LindseyJones, LLC, Two Roads, Inc does not purport to and cannot be understood to be disclosing "inside information" regarding the content of any specific examination.

Material Sources

All content associated with LindseyJones, LLC is derived from content outlines publicly published by the National Board of Respiratory Care (NBRC), text books commonly used in Respiratory Therapy teaching institutions, publicly available practice instruments, American Association of Respiratory Care (AARC) Practice guidelines, and from clinical practical experiences of Respiratory Care instructors and other Respiratory Care practitioners who voluntarily share impressions and offer suggestions to improve the comprehensiveness of study materials.

Quality Contributions

All content associated with LindseyJones, Two Roads, Inc. is derived from content outlines publicly published by the National Board of Respiratory Care (NBRC), text books commonly used in Respiratory Therapy teaching institutions, publicly available practice instruments, American Association of Respiratory Care (AARC) Clinical Practice guidelines, and from clinical practical experiences of Respiratory Care instructors and other Respiratory Care practitioners who voluntarily share impressions and offer suggestions to improve the comprehensiveness of study materials.

Personal Examination Advisory

LindseyJones does not provide assessment of eligibility to take any specific NBRC examination or regarding any academic preparation for establishing eligibility. LindseyJones does not purport to and cannot be understood to represent expertise regarding NBRC examination eligibility or any preparation for examinations including but not limited to exam application, study time, travel arrangements, or time management during the examination. Any communication through spoken or written materials must not be regarded as advice from the testing authority. Please refer directly to materials published and distributed by the NBRC.

Refusal of Service

LindseyJones reserves the right to refuse service, to refund any monies provided to purchase service, and deny access to LindseyJones materials for which the company maintains exclusive rights and privileges. The company maintains and obeys its ethical obligation to allow purchase of and access to its materials without regard to race, gender, sexual orientation or preference, religious belief, political affiliation, or color. We may refuse service to potential customers who use profanity or rude and/or harsh language, or threaten, in any way employees, owners, clients, or stake holders.

Full LindseyJones University License Agreement

END USER LICENSE AGREEMENT

This End User License Agreement ('Agreement') is a legally binding contract between you ('User' or 'you') and Two Roads, Inc. dba LindseyJones ('Company' or 'we') governing your use of the online and physical medical credentialing exam preparation services provided by LindseyJones (the 'Service'). By downloading, installing, accessing or using the Service, you agree to be bound by the terms and conditions of this Agreement.

1. Company Overview

Two Roads, Inc, dba LindseyJones specializes in preparing healthcare workers, predominantly respiratory therapists, to successfully complete their basic and advanced national credentialing examinations. Our Service caters to a user-base of active users, engaging in approximately 100 hours of online and physical study materials.

2. Users

a. A user is a human begin or a natural person.

b. A legal entity in the smallest sub-unit. If a company contains several child companies, an end-user is each child company.
c. Therefore, by definition, a program is not an end-user.

3. Changes to Service

a. User acknowledge and agree that Company may: remove Content; modify, change, or discontinue the Services available through the application; suspend or discontinue offering the web service application; change how we offer and operate such Services (e.g., to begin charging a fee to access features or Content that we previously made available without charge); impose limits on certain features or restrict your access to part or all of the Application, Services, and Content;

b. Company may make other changes in Company’s product and service offerings at its sole discretion and with or without notice to you.

4. Areas of Risk Mitigation

a. Separation of Medical Practice and Testing Guidelines: Users acknowledge that the information provided by the Service, including therapeutic approaches and medication content, is intended solely for exam preparation purposes. We do not provide guidance on patient care. Users agree not to implement these materials in clinical settings without consulting authoritative medical guidelines.

b. No Guarantee Passing: Company does not guarantee users' success in passing their credentialing examinations, as individual outcomes are influenced by various factors beyond our control, including cognitive capacity, study habits, and application of knowledge.

c. Errors and Omissions: While we strive for accuracy, Company shall not be liable for any errors or omissions in the content provided through the Service. Users are encouraged to report any inaccuracies promptly for correction.

d. No Sharing of Accounts: Users are strictly prohibited from sharing their account access with others. The Service is licensed for single-user access only, unless explicitly authorized otherwise in writing by Company. Users are responsible for maintaining the confidentiality of their login credentials.

e. Time-based Subscription: User acknowledges that subscription costs are based on access duration, not the extent of usage. Unused subscription time does not entitle users to refunds or extensions. Subscription periods commence upon activation of the account and expire at the end of the designated period, regardless of usage.

f. No Sharing of Content: Users are expressly forbidden from sharing or disseminating the proprietary content provided by the Service on any platform, including social media, educational settings, or third-party websites. Unauthorized distribution of content is a violation of this Agreement and may result in legal action.

g. Right to Discontinue Service for Policy Violation: Company reserves the right to suspend or terminate user accounts indefinitely without refund in the event of policy violations, including but not limited to account sharing, content sharing, inappropriate application of information, or other breaches of this Agreement. Users may be notified of violations and given an opportunity to rectify them before account suspension.

5. Acceptable Use Policy

a. Company expects users of the Service to behave as they are in their communities. If they do not, they may be prevented from using the Service. Any breach of this Acceptable Use Policy shall be deemed a material breach of the contract between you and us.

b. Company expects all users to use their real names on their personal accounts. This helps Company with moderation and the identification of users in the community. If a user wants to use another name (such as a brand or their community, for example) they must do so via a “Subscription-Account.” Subscription-Account can be created after an individual has registered a personal account with their real name. Company understands that there are valid reasons for users to hide their real names and personal accounts. Third-party access to a personal account can be restricted in your profile settings.

c. User safety and privacy are very important to us. If you have any questions or concerns about your own privacy or the conduct of another user on this app, get in touch with us at (info@ljinfo.net.

d. When using the LJU application, user agrees to:

1) not post personal information about another individual, or their private or confidential information (including physical or mental health issues) without that individual’s express written consent, or the express written consent of their family members if the individual themselves cannot provide such consent;

2) use the minimum amount of information possible concerning another individual when sharing a prayer request with other users of the Application;

3) not use the Application to request information from anyone under the age of 16;

4) not use the Application in any unlawful manner or for any unlawful purpose, or in any manner inconsistent with these terms such as:

i) by hacking into or inserting malicious code, viruses, or harmful data, into the Application or any operating system designed to interrupt, destroy, or limit the functionality of any computer software or hardware or telecommunications equipment;

ii) by impersonating someone or misrepresenting your affiliation with another person or entity;

iii) by planning or engaging in any illegal, fraudulent, or manipulative activity; or

iv) by publishing falsehoods, misrepresentations, or misleading statements;

5) Any User Contributions and any use of or access to the Content must in their entirety comply with all applicable federal, state, local and international laws and regulations. Without limiting the foregoing, User Contributions must not:

i) infringe any patent, trademark, trade secret, copyright, or other intellectual property or other rights of any other person;

ii) contain any material that is defamatory, obscene, indecent, abusive, offensive, harassing, violent, hateful, inflammatory, or otherwise objectionable;

iii) promote sexually explicit or pornographic material, violence, or discrimination based on race, sex, religion, nationality, disability, sexual orientation, or age;

iv) violate the legal rights (including the rights of publicity and privacy) of others or contain any material that could give rise to any civil or criminal liability under applicable laws or regulations or that otherwise may be in conflict with this Acceptable Use Policy and our Privacy Policy;

iv) be likely to deceive any person;

v) promote any illegal activity, or advocate, promote, or assist any unlawful act;

6) cause annoyance, inconvenience, or needless anxiety or be likely to upset, embarrass, alarm, or annoy any other person;

7) impersonate any person, or misrepresent your identity or affiliation with any person or organization;

8) involve commercial activities or sales, such as contests, sweepstakes, and other sales promotions, barter, or advertising; or

9) give the impression that they emanate from or are endorsed by us or any other person or entity if this is not the case.

6. Compatibility

a. Company does not warrant that Service and associated applications will be compatible or interoperable with user’s device or any other piece of hardware, Application, equipment, or device installed on or used in connection with User’s Device.

b. Furthermore, User acknowledge that compatibility and interoperability problems might cause the performance of user’s device to diminish or fail completely, and may result in damage to the User’s device, loss of the data located on User’s device, and corruption of the application and files located on User’s device.

c. Users acknowledge and agree that Company and our affiliates, partners, suppliers, and licensors shall have no liability to User for any losses suffered resulting from or arising in connection with compatibility or interoperability problems.

7. Content Updates

a. Company may make available to user updates, upgrades, supplements, and add-on components (if any) of the Service and its associated applications, including bug fixes, service upgrades (parts or whole), and updates, enhancements, and feature improvements or deletion to any application (including entirely new versions), (collectively 'Update') after the date you obtain your initial copy of the Application. This EULA applies to all and any component of the Update unless we provide other terms along with such Update.

8. Privacy Policy

a. Data Collection and Usage: Company may collect personal information from users in accordance with its Privacy Policy, available on the Company's website. By using the Service, users consent to the collection, processing, and storage of their personal data as described in the Privacy Policy. Company makes reasonable efforts to protect personally identifiable information and, when possible, does not store, collect, nor distribute personally identifiable information.

b. Security Measures: Company implements reasonable security measures to protect user data from unauthorized access, disclosure, alteration, or destruction. However, users acknowledge that no data transmission over the internet or electronic storage method is entirely secure, and Company cannot guarantee absolute security of user data.

9. Intellectual Property

a. Ownership: All content, materials, and intellectual property provided through the Service, including but not limited to text, graphics, images, videos, and software, uniquely authored and approached concepts, are owned by Company or its licensors and are protected by copyright, trademark, and other intellectual property laws.

b. License: Subject to compliance with this Agreement, Company grants users a limited, non-exclusive, non-transferable license to access and use the Service for personal, non-commercial purposes. This license does not permit users to modify, reproduce, distribute, display, or create derivative works based on the Service or its content without prior written consent from Company.

10. Agreement Updates

Users agree that this Agreement may be updated periodically to reflect changes in the Service or legal requirements. Company will notify users of material changes to the Agreement. By continuing to use the Service after such updates, users agree to be bound by the revised terms of the Agreement.

11. Governing Laws and Dispute Resolution

This Agreement shall be governed by and construed in accordance with the laws of the State of Idaho, United States, without regard to its conflict of law provisions. Any disputes arising out of or relating to this Agreement shall be resolved exclusively through arbitration administered by an arbitration service selected by Company in accordance with its rules and procedures.

12. Severability

If any provision of this Agreement is found to be unenforceable or invalid, such provision shall be limited or eliminated to the minimum extent necessary so that the remainder of the Agreement shall otherwise remain in full force and effect.

13. Limitation of Liability

a. Exclusion of Consequential Damages: In no event shall Company, its officers, directors, employees, or agents be liable for any indirect, incidental, special, punitive, or consequential damages arising out of or in connection with the use of the Service or this Agreement, including but not limited to loss of profits, data, or goodwill.

b. Limitation of Liability: Company's total liability to users for any claims arising under this Agreement shall not exceed the total amount paid by the user for the Service during the twelve (12) months preceding the claim.

14. Indemnification

Users agree to indemnify, defend, and hold harmless Company, its affiliates, officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or in connection with user's breach of this Agreement, misuse of the Service, or violation of any applicable laws or regulations.

15. Termination

Users may terminate this Agreement by discontinuing the use of the Service and deactivating their account. Termination shall not relieve users of any obligations or liabilities accrued prior to termination. Users agree to Company’s continued aggregate statistical use of data derived from user interaction with Service after termination by users.

b. Termination by Company: Company reserves the right to suspend or terminate the Service or user accounts at any time without prior notice for any reason, including but not limited to violation of this Agreement, security breaches, or discontinuation of the Service.

c. Whether by users or Company, users agree to uninstall, remove, cease accessing and using Service.

16. Force Majeure

Company shall not be liable for any failure or delay in performing its obligations under this Agreement to the extent such failure or delay is caused by circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, strikes, or power outages.

17. No Waiver

The failure of either party to enforce any provision of this Agreement shall not constitute a waiver of such provision or any other provision. Any waiver of any provision of this Agreement must be in writing and signed by the party waiving its rights.

18. Entire Agreement

This Agreement constitutes the entire agreement between the parties concerning the subject matter herein and supersedes all prior or contemporaneous agreements, negotiations, or understandings, whether oral or written, relating to the same subject matter.

19. Assignment

Users may not assign or transfer any rights or obligations under this Agreement without the prior written consent of Company. Any attempted assignment or transfer in violation of this provision shall be null and void.

20. Survival

Survival: Sections 9 (Intellectual Property), 11 (Governing Law and Dispute Resolution), 13 (Limitation of Liability), 14 (Indemnification), and 15 (Termination) shall survive the termination or expiration of this Agreement for any reason.

By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by the terms and conditions of this Agreement. If you do not agree to these terms, you may not access or use the Service.